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Privacy Policy

Lundbeck’s policy on data privacy

Your privacy is important to us. This Privacy Policy explains our online information practices regarding collection, use, and disclosure of information that you may provide via Lundbeck sites. Please be sure to read this entire Privacy Policy before using, or submitting information to us or our sites. 

Welcome

This Privacy Policy applies to websites owned or operated by Lundbeck LLC (hereinafter collectively referred to as the “Sites”).  As used in this Privacy Policy, "You" or "Your" refers to users of the Sites. "We" or "Us" includes Lundbeck LLC ("Lundbeck") and its related companies.

 

Your privacy is important to Us. This Privacy Policy explains our online information practices regarding collection, use, and disclosure of information that You may provide via the Sites. Please be sure to read this entire Privacy Policy before using, or submitting information to Us, to the Sites. This Privacy Policy applies only to the use and collection of data collected by the Sites and does not apply to any other data collected by Us offline.

Your Consent

By using the Sites, You agree with the provisions of this Privacy Policy. Whenever You submit information via the Sites, You consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

About Children

The Sites are not intended for use by persons under the age of 18. We will not knowingly collect information from visitors under the age of 18 and, in the event that We learn that a person under the age of 18 has provided Us with personally identifiable information, We will delete such personally identifiable information.   By submitting information to these Sites, You have indicated that You are at least 18 years old.

Information Collection

We may collect two types of information from You when you visit the Sites: personally identifiable information and non-personal, aggregate information (such as information regarding the pages on our Sites that You have visited and Your IP address).

 

1.  Personally Identifiable Information

Some of the information that You submit to Us may be “personally identifiable information” (that is, information that can be uniquely identified with You, such as Your full name, address, e-mail address, phone number, and so on).  By voluntarily providing and submitting this information to Us, You knowingly consent to Our use of this information in accordance with this Privacy Policy.  You are under no obligation to provide this personally identifiable information to Us.  Here are some examples of manners in which We may collect Your personally identifiable information on the Sites:

 

  • We may collect personally identifiable information from You when You email Us with a question, or if We ask You specific questions and You respond or otherwise communicate directly with Us via e-mail and feedback forms.
  • We may collect personally identifiable information from You if You request a service from Us or make a purchase of a product via the Sites.
  • We may collect personally identifiable information if You sign up for an online newsletter or enter a promotion via the Sites.

The above list provides an example of the personally identifiable information that may be collected on the Sites.  From time to time, We may collect personally identifiable information from You in other ways that are not described above.  If You do not want Us to collect Your personally identifiable information, please do not provide it to Us.

 

2.  Non-Personally Identifiable Information

"Non-Personally Identifiable Information" can be technical information or it can be demographic information, such as Your age, gender or the products that You are interested in.  Non-personally identifiable information does NOT identify You personally. Here are some examples of the non-personally identifiable information that is collected via the Sites and a description of how this information is used:

 

Internet Protocol (IP) address -- Your IP address is a number that lets computers attached to the Internet know where to send You data -- such as the Web pages You view.

 

Cookie -- A "cookie" is a small text file that may be used to collect information about Your activity on the Sites. For example, when someone visits a page within the Sites, a cookie is placed on the user's machine (if the user accepts cookies) or is read if the user has visited the Sites previously. You may set most browsers to notify You if You receive a cookie, or You may choose to block cookies with Your browser, but if You do, You may not be able to take advantage of the personalized features enjoyed by other users to our Sites.

Use and Disclosure of Information

We use Your personally identifiable information and non-personally identifiable information in the manner described below.

 

1.  Personally Identifiable Information --  By using the Sites and providing Us with Your personally identifiable information, You consent to our use of such information as described in this Privacy Policy, including, but not limited to:

  • To deliver services, such as information, newsletters or other information that You request;
  • If applicable, to develop or continue a business relationship with You;
  • To alert You to special offers, updated information and other new services from Us, or other third parties, or to forward promotional materials to You;
  • To ensure the Sites are relevant to Your needs;
  • To complete a purchase that You made on the Sites;
  • To respond to Your requests for information about products or services or to respond to any other question posed by You;
  • To administer Your account or complete a transaction requested by You;
  • To fulfill the terms of a promotion;
  • To notify You of a material change to this Privacy Policy or to Our Terms of use agreement;
  • For employment purposes; and
  • For legal compliance, such as adverse event reporting.

Except as otherwise stated, We may also use the personally identifiable information that You voluntarily provide to Us to improve the content of the Sites, to customize the Sites to Your preferences, for product development, to communicate information requested by You for other purposes, including, but not limited to those specified in this Privacy Policy and for any other purposes reasonably determined by Us.

 

2.  Non-Personally Identifiable Information -- Non-personally identifiable information is used as described above and in other ways as permitted by applicable laws, including combining non-personally identifiable information with personally identifiable information.

Sharing and Disclosure of Information

1.  Personally Identifiable Information - We may share or disclose Your personally identifiable information in the following instances:

 

(a)    We may disclose Your personally identifiable information to other Lundbeck affiliates worldwide that agree to treat it in accordance with this Privacy Policy.

 

(b)     We may disclose Your personally identifiable information to third parties in order to fulfill a service to You.  For example, if You email Us a question, We may use Your email address to process Your request and respond to Your question.  In addition, if You ask for more information about a particular product, We may have to share Your information in order to respond to that request.  If You choose to sign up for a newsletter on the Sites, We may share Your personally identifiable information in order to send You the newsletter. Also, if You are entering a promotion advertised via the Sites, We may use Your personally identifiable information in order to fulfill the terms of that promotion.

 

(c)     We may disclose Your personally identifiable information to third party service providers, agents, or contractors whom We use to support our business and who may also help Us maintain our Sites and provide administrative services to Us (e.g., Internet service providers, hosting companies, fulfillment services, order processing, providing customer service, maintaining and analyzing data, fulfillment of promotions, technical support, delivery services and financial institutions).  We seek to ensure that these unaffiliated third parties will not use the personally identifiable information for any other purpose than to provide the administrative services for which they are responsible.  Further, in most cases, these third parties are required to maintain the user information to which they become privy in accordance with the provisions of this Privacy Policy and to otherwise abide by the provisions of this Privacy Policy. Because such unaffiliated third-party service providers that help Us administer our Sites will have access to users' personally identifiable information, if You do not wish for our unaffiliated third-party service providers to have access to Your information, please do not submit any personally identifiable information to Us.

 

(d)     We may disclose Your personally identifiable information in order to complete a purchase that You made via the Sites. If You choose to make a purchase on the Sites, We may collect from You Your credit card number, billing address and other information related to such purchase, and We may use such collected information in order to fulfill Your purchase. We may also provide such information, or other personally identifiable information provided by You, to unaffiliated third parties as necessary to complete Your purchase (for example, to process Your credit card).

 

(e)      We may disclose Your personally identifiable information to affiliates, strategic partners, agents, third party marketers or other unaffiliated parties who are offering products or services that We believe may be of interest to You or who require Your personally identifiable information for research, administrative and/or internal business purposes. These parties may use Your personally identifiable information to contact You with an offer or advertisement related to a product or service, or they may use such information for their own research, administration or business purposes. If You do not want Us to share Your personally identifiable information in this manner, please do not provide Us with this information. In most cases, these third parties are required to maintain the user information to which they become privy in accordance with the provisions of this Privacy Policy and to otherwise abide by the provisions of this Privacy Policy.

 

(f)      We may disclose Your personally identifiable information to third parties in connection with the sale, assignment or other transfer of the business of these Sites, or any other corporate reorganization process, including mergers or acquisitions.

 

(g)     We may disclose Your personally identifiable information in order to comply with the law or in the good faith belief that such action is necessary in order to conform to the requirements of the law or comply with legal process served on Us, protect and defend our rights or property or act in urgent circumstances to protect the personal safety of our end Users.

 

(h)     We may disclose Your personally identifiable information under circumstances We believe reasonably necessary to protect the personal safety of users of Lundbeck products and services, the Sites or the public. 

 

(i)       We may disclose Your personally identifiable information to track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

 

(j)        To protect against potential fraud, We may verify with third parties the information collected from these Sites. In the course of such verification, We may receive personally identifiable information about You from such services. In particular, if You use a credit card or debit card to purchase services with Us, We may use card authorization and fraud screening services to verify that Your card information and address matches the information that You supplied to Us, and that the card has not been reported as lost or stolen.

 

Except as described in this Privacy Policy or at the time We request the information, We do not otherwise use, share or otherwise disclose Your personally identifiable information to any third parties. 

 

2.  Non-Personally Identifiable Information - We use non-personally identifiable information collected on the Sites in the manner disclosed above. We may share this non-personally identifiable information with third parties.

Access and Correction

We will take reasonable steps to update or correct personally identifiable information in our possession that You have previously voluntarily submitted via the Sites, so long as You notify Us in writing of any changes.

Security

You should keep in mind that no Internet transmission is ever 100% secure or error-free.  Consequently, We cannot ensure or warrant the security of any information that You transmit to Us and You understand that any information that You transfer to Us is done at Your own risk.  In particular, e-mail sent to or from this the Sites may not be secure, and You should therefore take special care in deciding what information You send to Us via e-mail.

 

We take reasonable steps to protect Your personally identifiable information as You transmit Your information from Your computer to our Sites and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration or destruction. We strongly advise You not send or submit to Lundbeck or the Sites any personal health or related information.  Lundbeck does not require such personal health information from You.

Assignment

In the event that all or part of Our assets are sold or acquired by another party, or in the event of a merger, You grant Us the right to assign the personally identifiable and non-personally identifiable information collected via the Sites.

Links to Other Websites

The Sites may contain links or references to other Sites. We do not control, review or endorse, other Sites and this Privacy Policy does not apply to those websites. We encourage You to read the Terms of Use and Privacy Policy of every website You visit.

Medical Advice

Lundbeck does not and cannot recommend treatment or offer medical advice on personal health matters. The contents contained herein, including but not limited to all product information, is for informational purposes only and is not intended, nor should it be used, as a substitute for professional medical advice, diagnosis or treatment. Again, We strongly advise that You do not provide Us with any personal health or related information. Always seek the advice of a qualified healthcare professional with any questions You may have regarding any medical condition. If there is an emergency, dial 911.

Changes to Privacy Policy

Lundbeck may, from time to time in its sole discretion, change or modify this Privacy Policy. Any changes or modification will be effective upon posting of the revisions on the Sites and Lundbeck will update the date at the bottom of this Web page to reflect when the most recent changes were made. At any given time, Your access and use of the Sites and provision of information is governed by the Privacy Policy then in effect. Your continued use of the Sites following Lundbeck’s posting of any changes or modifications will constitute Your acceptance of such changes or modifications. Should You not wish to be bound by the modified Privacy Policy; You may not use or access the Sites.

International Users

The Sites are intended for Use only by U.S. residents and You have indicated that You are a U.S. resident by entering the Sites.

 

If You are visiting from the European Union or other regions with laws governing data collection and Use that may differ from U.S. law, please note that You are transferring Your personally identifiable information to the United States which does not have the same data protection laws as the EU and by providing Your personally identifiable information You consent to: (a) the Use of Your personally identifiable information for the uses identified above in accordance with this privacy policy; and (b) the transfer of Your personally identifiable information to the United States as indicated above.

Legal Notice

The Sites are intended for use by U.S. residents only. If You are a non-U.S. resident, please be aware that although the products discussed are registered worldwide, they may not be available in particular countries, or may be approved or cleared by a government regulatory body for sale or use with different indications, dosages and restrictions. Trademarks may also vary. Therefore, the most current locally approved prescribing information should always be examined carefully.

 

The contents contained herein, including but not limited to all product information, is for informational purposes only.

Choice of Law 

This Privacy Policy is governed by the laws of the State of Illinois, without resort to its conflict of laws principles. If any provision of this Privacy Policy is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Privacy Policy. You expressly agree that exclusive jurisdiction for any dispute with Lundbeck, or in any way relating to Your use of the Sites, resides in the courts of the State of Illinois.

For More Information

If You have any questions or comments about this Privacy Statement, please contact Us by writing to:

 

Lundbeck LLC
Attn. Corporate Communications
Six Parkway North
Deerfield, Illinois 60015
Or calling Us at 847-282-1000

This Privacy Policy is effective as of April 1, 2009.

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