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Report a side effect

Report an Adverse Drug Reaction 

At Lundbeck, we acknowledge our responsibility to people who depend on our products and knowledge to manage their disease. Reporting of potential adverse drug reactions by Healthcare Professionals and patients is important in order for us to continuously evaluate the benefits and risks of our products and take proactive action as warranted. Reporting of potential adverse drug reactions is important in order for us to continuously evaluate the benefits and risks of our products and take proactive action as warranted.

Please note that you should consult your general practitioner or other qualified health care provider if you:


  • Experience a health problem
  • Have questions regarding your personal health
  • You (or the person concerned if you are reporting on someone else’s behalf) are experiencing side effect(s) related to the use of a medicinal product  

If you are participating in a clinical trial, please report the side effect to your study site.


When we receive a report of a potential adverse drug reaction, the report will be entered in the Lundbeck Safety Database and it will be evaluated by a team of medical doctors, nurses and pharmacists. In case of any ambiguity or missing information in the report, we are obliged to contact the reporter for additional information. If the report is received from a patient, we will ask for permission to contact the patient’s doctor to confirm the provided information andpotentially also request additional relevant information in order for us to assess the case.


Adverse drug reaction reports will be reported as individual cases to worldwide Health Authorities and also included in cumulative reports according to National Legislation and requirements. In addition, they will be included in the ongoing monitoring for new signals that will help us to identify potential new risks associated with our products. Patient information and other personal data reported to Lundbeck will be further processed in an anonymized manner according to current Data Protection laws.

To learn more about how Lundbeck processes your personal data when you report a side effect, click here.

If you experience a potential adverse drug reaction, please consult your doctor for advice.

Report an adverse drug reaction directly to Lundbeck:


  • Telephone Australia: 1800 025 554
  • Telephone New Zealand: 0800 540 555

The contacts cannot be used for providing personalised medical advice or the discussion of potential adverse drug reactions. If you are a patient, then please contact your treating physician.

If you prefer to contact a Lundbeck representative in your own country, you can look up the relevant contact information here.