In connection with your use of the Lundbeck UK LinkedIn page (https://www.linkedin.com/company/lundbeck-uk/), Lundbeck Limited (referred to as “Lundbeck”, “we”, “us”, “our”) may collect and hold personal data about you.
This policy explains how and why we collect personal data via the Lundbeck UK LinkedIn page as well as other legal information regarding our practices for this.
We have a separate privacy notice for users and visitors of our Lundbeck UK website, please see our Website Privacy Notice. Links to specific social media privacy notices can also be found on our website by clicking here: Privacy Notice: Twitter, or on our relevant social media pages or channels. Where we engage with you in your role as a healthcare professional, we may collect and process further information about you, please see our Privacy Notice: Healthcare Professionals for further information. If our website or these links are unavailable for any reason, please contact us using the details at the end of this notice and we can provide you with copies.
Lundbeck Limited (company number 01040798) is the data controller in relation to the processing activities described below. This means that we decide why and how your personal data is processed.
In processing your personal data, Lundbeck will always comply with applicable data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
2. Personal data we collect and how we use it
The categories of personal data we may collect about you and the way in which we collect it are as follows:
Personal data you give to us: This is information that you voluntarily give to us via our Lundbeck UK LinkedIn page, including information provided when you visit our LinkedIn page, follow our LinkedIn page, by posting material or responding to posts, by contacting us in relation to our business or making an enquiry about our business, and/or engaging in correspondence with us by direct messaging or otherwise.
We may also ask you for information when you report a problem with our LinkedIn page. The categories of personal data that may be collected voluntarily includes: name, LinkedIn display name, email address, job title or status, location, address, contact telephone number, enquiry details, legal information relating to claims made by you, information relating to the sale of our products, or information contained in our correspondence or other communications with you about our business.
In case you report an adverse event, side-effect, or any product issue via our LinkedIn page, we will process your personal data in order to report to our Pharmacovigilance Department and the relevant health authorities as set out in applicable pharmacovigilance legislation. We will need to collect and process your name, location, health related information and contact information such as a phone number or email address. We will seek to anonymise any specific named users of our products when processing any sensitive personal data and always request your explicit consent before using any sensitive personal data about you. Please refer to our adverse event reporting policy.
Personal data we collect about you:
Your personal data may be converted into statistical or aggregated data in such a way as to ensure that you are not identified or identifiable from it. Aggregated data cannot be linked back to you as a natural person. We may use this data to use this data for analytical and research purposes.
Please see our Cookies Policy for more information.
3. How we use your personal data
The purposes for which we collect and use your personal data via our LinkedIn page and the legal basis under data protection laws on which we rely on do this are explained below.
Legitimate interests or that of a third party for the following purposes:
Compliance with a legal obligation. We will use your personal information to comply with our legal or regulatory obligations: (i) to assist any public authority or criminal investigation body; (ii) to identify you when you contact us; and/or (iii) to verify the accuracy of data we hold about you.
4. Others who may receive or have access to your personal data
We may disclose your information to the following third parties:
When disclosing your personal information to third parties, we will always take steps with the aim of ensuring that your privacy rights continue to be protected.
5. Storage of your personal data
All personal data you provide to us is stored on our secure servers which are located within the United Kingdom and/or the European Economic Area (EEA).
If at any time we transfer your personal data to, or store it in, countries located outside of the United Kingdom or the EEA (for example, if our hosting services provider changes) we will ensure that appropriate safeguards are in place for that transfer and storage as required by applicable law. This is because some countries do not have adequate data protection laws equivalent to those in the United Kingdom and EEA.
If your personal data is transferred to other companies in the Lundbeck group, the transfer will be based on the Lundbeck Intra Group Agreement as applicable from time to time. The current agreement is based on the EU standard contractual clauses.
6. Retention of your personal data
If we collect your personal data, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. Lundbeck will keep your personal data in an identifiable format for as long as reasonably necessary for the purposes for which it was collected or received unless we believe that the law requires us to preserve it.
If you have made a complaint, enquiry or contacted us via our LinkedIn page, we will store your personal data for as long as is reasonably required to deal with your enquiry or to resolve your complaint. We review the information submitted to us via the direct message function on our LinkedIn page on an annual basis and delete any personal data that is no longer necessary for us to retain.
When it is no longer necessary to retain your personal data, we will delete the personal data that we hold about you from our systems. After that time, we may aggregate the data (from which you cannot be identified) and retain it for analytical purposes.
The exceptions to the above are where:
7. Security and links to other sites
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted to our LinkedIn page and any transmission is at your own risk. Once we have received your personal data, we put in place reasonable and appropriate controls to ensure that it remains secure against accidental or unlawful destruction, loss, alteration, or unauthorised access.
Our LinkedIn page and/or our posts may contain links to other websites run by other organisations. This policy does not apply to those other websites‚ so we encourage you to read their privacy statements. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links that we provide. In addition, if you linked to our LinkedIn page from a third party website, we cannot be responsible for the privacy policies and practices of the operators of that third party website and recommend that you check the policy of that third party website.
8. Your rights
In the UK and EEA, you have certain rights in relation to your personal data under data protection law and these are described below. Please note that we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal data.
If you wish to file a complaint regarding Lundbeck's processing of your personal data, you can email or write to us using the contact details at the end of this policy.
You also have the right to complain to the relevant data protection authority, which in the UK is the Information Commissioner's Office (ICO), if you are concerned about the way that we have processed your personal data.
Information Commissioner's Office,
Telephone Number: 0303 123 1113
We may review this policy from time to time and any changes will be notified to you by posting an updated version or updated link on our LinkedIn page. Any changes will take effect 7 days after the date on which we post the modified terms / link on our LinkedIn page. We recommend you regularly check for changes and review this policy whenever you visit our LinkedIn page. If you do not agree with any aspect of the updated policy, you must immediately notify us and cease using our services / LinkedIn page.
This policy was last updated on [18 June 2021].
UK-NOTPR-0464 | April 2022