Customer Support

High-quality Products. High-quality Customer Service.

Lundbeck is dedicated to providing high-quality products and customer service to patients and the healthcare professionals who care for them. The following is important contact information for our marketed products.

If this is a medical emergency, please call 911 or visit your nearest emergency room center.

For information about Sabril® (vigabatrin) Tablets & Oral Solution:
Medical Information Inquiries for Healthcare Professionals: 866.402.8520

All Other Inquiries: 888.457.4273

Website: www.sabril.net

For Sabril Tablets full Prescribing Information including Boxed Warning, click here
For Sabril Oral Solution full Prescribing Information including Boxed Warning, click here

For information about Xenazine® (tetrabenazine) Tablets:
Medical Information Inquiries for Healthcare Professionals:  866.402.8520

All Other Inquiries: 888.882.6013

Website: http://www.xenazineusa.com
For full Prescribing Information including Boxed Warning, click here

® Trademark of Biovail Laboratories International (Barbados) S.R.L.

For information about Panhematin® (hemin for injection):

Medical Information Inquiries for Healthcare Professionals: 866.402.8520

After-hours Emergency Orders: 800.673.6723

All Other Inquiries: 800.455.1141

Website: www.AIPorphyria.com
For full Prescribing Information including Boxed Warning, click here

For all other Lundbeck Inc. products:

Medical Information - For Healthcare Professionals Only
866.402.8520

630.321.2552 - after-hours urgent medical information questions

Email: luinc-druginfo@lundbeck.com 

Safety Information
Adverse Events/Side Effect Reporting and Product Complaints

Monday – Friday, 8 am to 5 pm CT

800.455.1141

Email: Luinc_safety@lundbeck.com 



Product Ordering (excluding Xenazine)
Monday – Friday, 8 am to 5 pm CT

888.514.5204

Patient Assistance Program*

Monday - Friday, 7 am to 4 pm CT

866.209.7604
(*Excluding All Scheduled Products)

Important Contact Information

Dial 911 if you are experiencing a medical emergency. Please visit Customer Support for important contact information relating to our products, including:

- Medical information
- Drug safety information
- Product ordering information


You are encouraged to report negative side effects to the FDA.
Visit www.fda.gov/medwatch, or call
1-800-FDA-1088.

 

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