Job opportunities

CRM Manager & IT Coordinator


Region Hovedstaden





Application deadline

30 September 2017


Become an important part of the CRM development in Lundbeck

Lundbeck has undergone significant changes within the last few years. This has led to the establishment of a new business area: Nordics/Baltics. At the same time Lundbeck is in the process of implementing a new CRM system in the affiliates. As part of these changes Lundbeck is looking for a CRM Manager & IT Coordinator who will take a crucial part in developing and maintaining smooth procedures in the CRM across the business area.

Valued position in important business area
As CRM Manager & IT Coordinator, you will play an important role in standardizing procedures and structuring the implementation of the new CRM system and hereby securing the future success of the system. You will support your colleagues in the technicalities and usage of the system and remedy any questions they may have.
Additionally, you will also have responsibilities regarding business intelligence where you will be supporting multiple reporting needs, including sales reports and in-market sales both on a local and business area level.
Finally, the role also includes the function as ITC (IT Coordinator). This part of the job is expected to take up approximately 20% of your time. In this function you will act as point of contact for all countries in the business area ensuring optimal functioning of all standard IT systems and IT equipment, and smooth cooperation with IT HQ and Service Desk.

Exciting career possibilities
In this position, you will have a unique possibility of defining the direction of CRM across the business area Nordics/Baltics. Lundbeck is a lean and stream lined organisation with short distance from top to bottom which allows you to have a broad role with a wide range of tasks and responsibilities.

Experienced CRM systems manager with IT flair
Your educational background is preferably commercial or IT related on Bachelor or Masters level. You must have experience with CRM systems from either a local or regional role.


  • Knowledge of, and ability to work in, different CMS and e-marketing systems
  • Basic IT knowledge
  • Good business understanding and excellent analytical skills
  • Good communication skills with the ability to guide and teach
  • Service-minded and self-driven
  • Team player, who is able to work autonomously when needed
  • Relationship builder (supplier and customers)
  • Enjoys working in a busy environment, and is not afraid of giving a helping hand whenever needed
  • Flexible with a positive mindset
  • High proficiency in English and in one or more of the Nordic languages

The recruitment process is carried out by Compass Human Resources Group A/S. If you want to know more about the position, please do not hesitate to contact Recruitment Specialist Kasper Birkegaard Pedersen on tel.: +45 70 20 12.
Please submit your application and CV directly to Compass via this link:, preferably as Word files, as soon as possible. Please note that we will reply to the email address from which you send your CV.


Lundbeck is a global pharmaceutical company specialized in psychiatric and neurological disorders. For more than 70 years, we have been at the forefront of research within neuroscience. Our key areas of focus are depression, schizophrenia, Parkinson's disease and Alzheimer's disease.

An estimated 700 million people worldwide are living with psychiatric and neurological disorders and far too many suffer due to inadequate treatment, discrimination, a reduced number of working days, early retirement and other unnecessary consequences. Every day, we strive for improved treatment and a better life for people living with psychiatric and neurological disorders – we call this Progress in Mind.


Our approximately 5,300 employees in 55 countries are engaged in the entire value chain throughout research, development, production, marketing and sales. Our pipeline consists of several late-stage development programmes and our products are available in more than 100 countries. We have research centres in China and Denmark and production facilities in China, Denmark, France and Italy. Lundbeck generated revenue of DKK 14.6 billion in 2015 (EUR 2 billion; USD 2.2 billion).

For additional information, we encourage you to visit our corporate site and connect with us on Twitter at @Lundbeck .


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Lundbeck is a global pharmaceutical company highly committed to improving the quality of life of people living with psychiatric and neurological disorders.

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