Job opportunities

Central Nervous System Specialty Representative






Application deadline

15 June 2017


We are currently looking for a qualified Central Nervous System Specialty Representative to join the Lundbeck Canada Sales team. This position is permanent full-time for territory R409 – Hamilton, Brantford and Niagara Area. The employee will report to John Slater, District Sales Manager.


Your Position:

The Central Nervous System (CNS) Specialty Representative is part of a district team with the goal of being highly effective, motivated, innovative and enthusiastic to achieve sales objectives for Lundbeck Canada.
The safety of our patients: You are expected to immediately forward any reports of adverse events or special situations on our products as well as any product complaints and counterfeit or suspected counterfeit medicine to Medical Information and Pharmacovigilance ( as per training on current procedures.

Achievement of Sales objectives (50%)
•Achieve territory sales objectives for all Lundbeck promoted products.
•Implement territory plan of action, including field call activities as established by the sales and marketing teams for each defined cycle.
•Fully understand and promote Lundbeck and partnered products, using sales cycle promotional material in a timely and professional manner.
•Execute tailored call preparation and call review process (pre-call planning, setting SMART objectives, post-call analysis) with the goal of moving customers along the adoption ladder.

Business Planning (20%)
•In accordance with the sales function plan and the District Sales Manager, develop and revisit regularly a territory business plan to optimize growth opportunities and achieve sales.
•Identify and implement key tactics to maximize territory selling efforts.
•Manage field budget adequately to optimize reach and effective customer interaction of targeted customers.
•Continuously gather insights in territory through interactions with customers and adapt tactics and drive growth.
•Work with district and regional team members, including healthcare communication specialists and medical science liaison to offer tailored solutions in response to the health care professional’s needs and support territory growth.

Healthcare Communication and Education Activities (20%)
•Effectively implement needs-based, certified CHE programs and Other Learning Activities as per cycle plan of action and follow-up to optimize impact.
•Work closely with Healthcare Communication Specialists to identify educational opportunities and develop advocacy in territory.
•Ensure compliance with all educational activities implemented with customers.

Administration and Corporate Compliance (5%)
•Update and maintain the key client target list by entering accurate prescribing information, mailing and contact addresses, call history, current call activity; and future call planning.
•Use the CRM (Customer Relations Management System) to ensure that field activities are captured and documented.
•Timely use of the company’s expense reporting system in a timely manner.
•Satisfy Lundbeck Canada processes and business needs in a cost efficient and timely manner.

Professional Development (5%)
•Invest time and energy into professional development to support your professional development plan (IDP).

Position Qualifications:
-Bachelor's degree in life sciences or business administration
-A minimum of five (5) years of sales experience in the Canadian pharmaceutical industry and CNS experience
-Strong understanding of hospital business and influence mapping
-Proven track record of performance in specialty markets or account management
-Experience in promoting multiple products in specialty disease areas
-Bilingualism in English and French is an asset (essential for Quebec's position)
-Ease with the use of technology (ie: iPad, apps, etc.) including proficiency with Microsoft Office suite of products (Word, Excel, etc.)
-Strong business acumen and analytical skills

Key Competencies:
-Accountability and results oriented
-Critical thinking and innovation
-Business acumen and analytical skills
-Adaptability – Flexibility
-Proven track record of performance

Working Conditions:
-Normal office conditions - No
-Evening/weekend commitments - Yes
-Travel commitments - Yes
-% travel required 10%-40%

For further information, please contact the Human Resources Department.

Your application
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Lundbeck is a global pharmaceutical company specialized in brain diseases. For more than 70 years, we have been at the forefront of research within neuroscience. Our key areas of focus are alcohol dependence, Alzheimer’s disease, bipolar disorder, depression/anxiety, epilepsy, Huntington’s disease, Parkinson’s disease, schizophrenia and symptomatic neurogenic orthostatic hypotension (NOH).

An estimated 700 million people worldwide are living with brain disease and far too many suffer due to inadequate treatment, discrimination, a reduced number of working days, early retirement and other unnecessary consequences. Every day, we strive for improved treatment and a better life for people living with brain disease – we call this Progress in Mind.


In 2015, Lundbeck can celebrate its 100th anniversary. During the past century, millions of people have been treated with our therapies. It is complex and challenging to develop improved treatments for brain disease, but we keep our focus: There is still so much we need to achieve in the next 100 years to ensure a better life for people living with brain disease.

Our approximately 6,000 employees in 57 countries are engaged in the entire value chain throughout research, development, production, marketing and sales. Our pipeline consists of several late-stage development programmes and our products are available in more than 100 countries. We have research centres in China, Denmark and the United States and production facilities in China, Denmark, France and Italy. Lundbeck generated core revenue of DKK 13.5 billion in 2014 (EUR 1.8 billion; USD 2.4 billion).

For additional information, we encourage you to visit our corporate site

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