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31 March 2017
Lundbeck’s vision is to become a world leader in psychiatry and neurology and our mission is to improve the quality of life of people suffering from psychiatric and neurological disorders.
For our Business Service Centre in Krakow, we are looking for
IT Service Desk Specialist (English and Danish)
As part of our strategy, we have established Business Service Centre in Krakow in March 2014 with ambition to deliver best-in-class efficient and effective business services.
IT Specialist will be part of a Service Desk team in Krakow providing first-level support. Support is delivered by phone, on chat, mail or via requests from self-service portal, and all cases are recorded in a global ticket system (Remedy).
You will gain international experience: Global Service Desk provides support (24x5) to our Clients: 5000 employees, consultants and partners, and the support is delivered from three regional centers, which are located in Europe (Krakow), Asia (Singapore) and the Americas (Chicago).
Lundbeck has a modern enterprise infrastructure based on Microsoft (Active Directory, Exchange / Outlook 2010, SharePoint 2010, FIM 2010, etc.), and offers an exciting and challenging job in a team with good colleagues, where everyone is focused on customer support.
Key responsibilities & tasks
As an IT Specialist in Lundbeck you will be:
Our preferred candidate has the following personal and professional qualifications
Are you focused?
Are you passionate?
Do you take responsibility?
Join us, by sending your application via our Recruitment System.
Lundbeck is a global pharmaceutical company specialized in psychiatric and neurological disorders. For more than 70 years, we have been at the forefront of research within neuroscience. Our key areas of focus are depression, schizophrenia, Parkinson's disease and Alzheimer's disease.
An estimated 700 million people worldwide are living with psychiatric and neurological disorders and far too many suffer due to inadequate treatment, discrimination, a reduced number of working days, early retirement and other unnecessary consequences. Every day, we strive for improved treatment and a better life for people living with psychiatric and neurological disorders – we call this Progress in Mind.
Read more at http://www.lundbeck.com/global/about-us/progress-in-mind.
Our approximately 5,300 employees in 55 countries are engaged in the entire value chain throughout research, development, production, marketing and sales. Our pipeline consists of several late-stage development programmes and our products are available in more than 100 countries. We have research centres in China and Denmark and production facilities in China, Denmark, France and Italy. Lundbeck generated revenue of DKK 14.6 billion in 2015 (EUR 2 billion; USD 2.2 billion).
For additional information, we encourage you to visit our corporate site www.lundbeck.com and connect with us on Twitter at @Lundbeck .
Lundbeck is a global pharmaceutical company highly committed to improving the quality of life of people living with psychiatric and neurological disorders.
Become part of Lundbeck's professional network to stay up-to-date with our worldwide career opportunities.Go to LinkedIn
Stay updated with the latest news and conversations around Lundbeck and our business.Go to Twitter
Learn about our disease areas and hear stories by patients living with psychiatric and neurological disorders.Go to YouTube